PODCASTS

Every Thursday at 3.30 PM on Wild Coast 98.6 FM, Mush:Mush sits down with Mel Gahler on The Home Run to discuss all things eCommerce.

We cover all aspects of running an eCommerce business, considering everything from a business owner's perspective as well as from the consumer side of things.

Listen live by streaming on the Wild Coast FM website, from the Tune In website or app and if you're in East London you can pick it up on the good ol’ radio waves.

Check out the 2020 podcasts HERE

EPISODES:

AUGUST:

05 Aug - AR & VR and how they benefit eCommerce

12 Aug - This will be the last eCommerce Podcast show on Wild Coast FM 🥺


JULY: ECOMMERCE SHIPPING

1 Jul - An introduction to eCommerce shipping in SA

8 Jul - General guidelines for eCommerce Shipping

15 Jul - International Shipping Part 1

22 Jul - International Shipping Part 2

29 Jul - Shipping summary


JUNE: ECOMMERCE PAYMENT OPTIONS

03 Jun - An introduction to payment gateways and options in SA.

10 Jun - Security guidelines and trustworthiness hints and tips

17 Jun - Various payment methods available to shoppers in SA

24 Jun - PayPal in South Africa?


MAY: SOCIAL MEDIA

06 May - An introduction to social media for eCommerce

13 May - The business benefits of Facebook, with Lecia Amaral from The Marketing Designer & Co.

20 May - Instagram, how is it different from Facebook

27 May - We'll touch on other social media channels and what their focus is


APRIL: WEBSITES

01 Apr - Introduction and history of the internet

08 Apr - Most popular eCommerce Platforms

15 Apr - Things to bear in mind when you’re thinking of starting a website

22 Apr - Plugins, apps and bolt-ons

29 Apr - When to hire an industry expert


MARCH: ECOMMERCE CUSTOMER SERVICE & SUPPORT

04 Mar - Introduction to Customer Service in the eCommerce environment

11 Mar - Dealing with upset clients - online and offline

18 Mar - Dealing with upset staff because of upset clients

25 Mar - Is the customer always right?


FEBRUARY: ECOMMERCE MARKETING

04 Feb - Introduction to eCommerce Marketing (link to blog with details of each tactic)

11 Feb - Building a fan base

18 Feb - Effective email marketing

25 Feb - eCommerce Events, how to link offline & online


JANUARY: ECOMMERCE STRATEGY

07 Jan - Introduction to Strategy: What is it and how do we start.

14 Jan - eCommerce Business Strategies: the meaty details

21 Jan - Marketing Strategies: The fluffy stuff

28 Jan - Sales Strategies: Why isn't this part of the marketing strategy?